Special Report: Alibaba B2C Site’s Fee Hike Provokes SME Anger

Alibaba Group's market-leading business-to-consumer (B2C) e-commerce platform Tmall recently announced plans to increase its service fees in 2012, prompting online protests from small and medium enterprises (SMEs) that trade on the website. In this special report, Pacific Epoch analyzes what the fee hike really means for the platform and its sellers.